Return & Refund Policy
Return Requests
We guarantee that you will love your GIBBON purchase. Items purchased directly from GIBBON North America can be returned for any reason within 30 days of the delivery date for a full refund, less the cost of return shipping and excluding any outbound expedited shipping charges (for example, if you paid extra for next-day delivery instead of choosing standard shipping). We do not accept returns of orders delivered more than 30 days ago. If you ordered your product from another retailer, that retailer’s return policy will apply.
- General Returns that do not include damage or a warranty issue